Privacy and Security

This statement outlines how we obtain your personal information and how it is used. Please be reassured that we take the issue of the privacy of your personal information very seriously and will use customer data for legitimate business purposes. The following privacy policy was updated on March 16th 2010.

Notifications of changes to our Privacy Policy

We may, from time to time, update this Privacy Policy by posting new and revised versions on our website. You should check this page when ever you submit personal information to us to make sure you are entirely happy with any changes we may have made.

We capture the information about you by direct means only. That is when you make an enquiry with us or place an order. When ordering or enquiring from us at
furnitureproducts4u.com you agree to us being able to use your personal information.

The information we may collect

Your name and billing address, together with your delivery address if different, telephone numbers and any items you may have purchased.

Emails and any letters you send us together with the contents of any telephone call.

Your computer IP address. Your geographical location. Your internet browser details. How long you stay on the site and which pages you have looked at.

Use of personal information

To supply to you goods you have ordered.

To allow us to personalise the way we present the content of our website to you. So that we can effectively deal with any enquiries, complaints or service issues you may have.

To analyse the effectiveness of our marketing on the web.

We use PayPal. co .uk for our financial transactions on our website and card transactions are handled by them. Furnitureproducts4u.com Ltd has no access to and does not store your payment card details. You can see and review the PayPal privacy policy at http://www.paypal.com/uk/privacy .

Disclosure of personal information.

We may disclose information about you to our delivery contractors our web developers and possibly the manufacturers we use as well as PayPal.com/uk our card payment providers. Only PayPal.com/.

Use of Cookies

Cookies are parcels of text which are sent by our server to your computer. They are then updated every time you access the web site of furnitureproducts4u.com. These cookies are used to indentify you and to track your movements within our website. Some cookies will remain permanently on your computer until you delete them. We use cookies to operate Google Analytics, this is a service offered by Google that generates detailed statistics about the visitors to our website and allows us to monitor the effectiveness of our web marketing.

Google’s privacy policy can be seen and is available at http://www.google.co/privacypolicy.html

Data Security

Whilst we have in place all internal precautions, fraud can still happen. We would ask you to help us to prevent the possibility of any fraud taking place by double checking the identity of anyone who contacts you by E mail or telephone asking for personal information. We would suggest you ask for their telephone numbers and phone them back. At certain times we at furntitureproducts4u.com Ltd may request from you further proof of address and identification, these requests will be for your protection, and ours, against any possible fraud.

It is not necessary to register with furnitureproducts4u.com in order to place an order. However registering allows us to contact you in case of product recall at any time and you will receive benefits such as promotional offers as well as our informative newsletter.

To be removed from our register simply fill out our contact form and we will take you off our register listing. Once you do this your information will be removed from our server and you will no longer receive promotional information or our newsletter.

When you register with furnitureproducts4u.com the information you provide is kept on our secure server and is accessible by our customer service representatives. We will never pass your email address on to any third parties. Furnitureproducts4u.com strongly advises you to keep your password private and to log off after visiting the site when using a shared computer.

Order details, in accordance with the Data Protection Act, must be kept for a minimum of 5 years and then destroyed. However your credit card information is never recorded, nor will a customer service person from furnitureproducts4u.com ever ask you for that information in any medium. Furnitureproducts4u.com will occasionally request proof of identity before we disclose any personal information we hold about you.

Furnitureproducts4u.com reserves the right to disclose any information you provide to us to satisfy any law, regulation, court of law or governmental request.

If any term or provision set out in the Companies Terms and Conditions is held to be invalid, illegal or unenforceable for any reason, by any court of competent jurisdiction, such provision shall be severed and the remainder of the terms and conditions will remain in full force and effect as if these Terms and Conditions had been agreed with the invalid, illegal or unenforceable provision eliminated.

Please contact furnitureproducts4u.com Ltd if you have any questions about any of the information provided here or elsewhere on our website. Thank you.